Exclusive Industry Insights:

Challenging Economic Environment Underscores the Desire for Improved Efficiencies and Profitability Practices

Dentists’ Confidence in the economy

Dentists’ confidence in the economy and in the dental industry declined sharply in Q1 2025 (ADA HPI). At the same time, consumer sentiment has also been declining and is now at its second lowest reading since 1952 (University of Michigan Survey of Consumers). Despite the general population gradually becoming more informed about the importance of oral health, in such an economic environment some consumers are considering delaying, reducing, or stopping their dental visits.

Dental practices’ top strategic priorities

Amid these challenges, we have found that dental practices are becoming more focused than ever on increasing efficiencies and improving financial performance. This is showing up as an emphasis throughout the industry on finding and retaining patients, improving new show rates and cancellations, increasing patient payment collection rates, increasing treatment acceptance rates, and finding cost savings throughout the office workflow. In other words, the way that dental practices will win this year is to focus on better attraction, better acceptance, and better business.

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